OFFER AGREEMENT

Terms

Client a fully capable natural person placing Orders on the site, either indicated as the recipient of the Goods, or using the Goods purchased on the site www.jnp.su exclusively for personal, family, household and other needs not related to business activities.

Плательщик ­ a fully capable natural person making payment for the Order.

Recipient a fully capable individual who receives the Goods on his own, or an individual who receives the Goods through his legal representative.

Salesman ­ IP Abramovsky Evgeny Alekseevich

Internet Shop Internet site owned by the Seller, located on a server in Novosibirsk city and having an Internet address www.jnp.su .It presents the goods offered by the Seller to its Clients for placing Orders, as well as the terms of payment and delivery of these Orders to Clients.

Site­www.jnp.su

Product an object of the material world, not withdrawn from civil circulation and presented for sale on the Site.

Orderduly executed request of the Client for delivery to the specified address of the list of Goods selected on the Site or specified in the request sent to the Seller in writing by e-mail, telephone, fax or regular mail.

Delivery service ­ express mail service operator or other third party providing services for the delivery of Orders to Clients under an agreement with the Seller.

External site ­ site on the global Internet, a link to which is posted on the site www.jnp.su

General provisions

• The site is owned and administered by IP Abramovsky Evgeny Alekseevich
• By ordering goods through the online store, the Client agrees to the terms of this agreement (hereinafter referred to as the Agreement), set forth below.
• This Agreement, as well as information about the Goods presented on the Site, are a public offer in accordance with Article 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation.
• The relations between the Client and the Seller are subject to the provisions of the Civil Code of the Russian Federation on retail purchase and sale (§ 2 Chapter 30), as well as the Law of the Russian Federation “On Protection of Consumer Rights” dated 07.02.1992 No. 23001 and other legal acts adopted in accordance with them.
• The Seller reserves the right to make changes to this Agreement, in connection with which, the Client undertakes to regularly monitor changes in the Agreement posted on the Site.
• The Client agrees to the Agreement by pressing the “Place an order” button at the last stage of placing an Order on the Site. Payment for goods and services presented in the online store also means the client’s consent to the Agreement, even if the order was not correctly processed by them.

Registration on the site

• To place an Order, the Client must register on the Site.
• The Seller is not responsible for the accuracy and correctness of the information provided by the Client during registration.
• The Client undertakes not to disclose to third parties the login and password specified during registration. If the Client suspects the security of his login and password or the possibility of their unauthorized use by third parties, the Client undertakes to immediately notify the Seller about this by sending an e-mail to the Seller at the address indicated on the main page of the site.

Registration and terms of the Order

• The Client’s order can be placed in the following ways: accepted by e-mail or placed by the Client independently on the Site. Other ways of transferring information to the online store are allowed only if the client does not have access to the Internet.
• When placing an Order, the Customer must provide the following information:
• Surname, name and patronymic of the Recipient of the Order
• Information about the Payer Last name, first name and patronymic of the individual
• Order delivery address
• Contact number
• Email address.
• After placing an order, the Client is given the opportunity to pay remotely using the payment aggregator service.
• If the Seller does not have the required quantity of the ordered Goods in stock, the Seller informs the Client about this by sending an electronic message. The message is sent to the email address specified during registration. The Client has the right to agree to accept the Goods in the quantity available from the Seller, or to cancel this position of the Goods from the Order. If the Customer does not receive a response within 7 working days, the Seller reserves the right to cancel this Product from the Order.
  1. The Seller has the right to cancel the Client’s Orders for which the data necessary for contacting the Client by e-mail is not indicated and / or payment for the Order has not been received within 15 working days.
  2. The Seller has the right to refuse to conclude an agreement and place an Order if the Client has not indicated data about the Recipient and the Payer.
• The expected delivery time of the Goods to the Seller’s warehouse is up to 5 working days, or is indicated on the Site in the description of the Goods.
• The deadlines for the receipt of the Order by the Client depend on the address and region of delivery, the work of a particular Delivery Service, and do not directly depend on the Seller.
• All information materials presented on the Site are for reference only and cannot fully convey reliable information about the properties and characteristics of the Goods, including colors, sizes and shapes. If the Client has any questions regarding the properties and characteristics of the Goods, before placing the Order, the Client must contact the Seller.
• In the absence of the ordered Goods in the Seller’s warehouse, including for reasons beyond the control of the Seller, the Seller has the right to cancel the specified Goods from the Client’s Order and notify the Client about this by sending an electronic message to the address specified during registration.
• In case of cancellation of a fully or partially prepaid Order, the cost of the canceled Goods is returned by the Seller to the Client in the same way that the Goods were originally prepaid, or, in agreement with the Client, the missing Goods can be replaced with an equivalent one.

Shipping

• The methods of delivery of goods are indicated on the Site.
• Territory for delivery of goods limited to the Russian Federation.
• The seller will make every effort to comply with the delivery times indicated on the Site, delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.
• The risk of accidental loss or accidental damage to the Goods passes to the Client from the moment the Order is transferred to him and the recipient of the Order affixes a signature in the documents confirming the delivery of the Order. In case of non-delivery of the Order, the Seller reimburses the Customer for the cost of the Order prepaid by the Customer and delivery after receiving confirmation of the loss of the Order from the Delivery Service.
• The cost of delivery of each Order is calculated individually, based on its weight, region and method of delivery, and sometimes the form of payment, and is indicated at the last stage of placing an Order on the Site.
• Upon delivery, the Order is handed over to the Client or the person indicated as the Recipient of the Order.
• In order to avoid cases of fraud, as well as to fulfill the obligations assumed in clause 4.6., when handing over a prepaid Order, the person delivering the Order has the right to request an identity document of the Recipient, as well as indicate the type and number of the document provided by the Recipient on the receipt for the Order. The Seller guarantees the confidentiality and protection of the Recipient’s personal information (clause 9.3.1.).
• When transferring the Order, the Client must check the appearance and packaging of the Order, the quantity of the Goods in the Order, completeness, assortment.
• The terms allotted by the Seller for the receipt of the Order by the Client are limited and determined by the rules of the Delivery Service.
• Non-receipt of the Order within the terms specified in clause 4.9 of the Agreement is considered the Client’s refusal from the sales contract and is the basis for the cancellation of the Order by the Seller. If the unreceived Order was prepaid, the funds are returned to the Client in the manner provided for in clause 3.9 of the Agreement, minus the costs of the Seller for sending the Goods to the Recipient.

Payment for the Goods

• The price of the Goods is indicated on the Site. In case of incorrect indication of the price of the Goods ordered by the Customer, the Seller informs the Customer about it as soon as possible in order to confirm the Order at the corrected price or cancel the Order. If it is impossible to contact the Client, this Order is considered canceled. If the Order has been paid, the Seller returns to the Client the amount paid for the Order in the manner prescribed by clause 3.9 of the Agreement.
• The price of the Goods may be changed by the Seller unilaterally. The price of the Goods is indicated at the last stage of placing the Order and is valid at the time pressing the “Place an order” button. In this case, the price of the Goods ordered by the Customer is not subject to change.
• Methods of payment for the Goods are indicated on the Site in the section “Payment and Delivery”
• The Order is accepted for processing only after payment of the full amount of the Order, including delivery, and crediting the Client’s funds to the Seller’s settlement account. At the same time, the Goods under the Order are notis reserved, and the Seller cannot guarantee the availability of the Goods in the Seller’s warehouse, indicated at the time of placing the Order, as a result, the Order processing time may increase.
• The Seller has the right to provide the Customer with discounts on the Goods and establish a bonus program. Types of discounts, bonuses, the procedure and terms of accrual are indicated on the Site and can be changed by the Seller unilaterally.
• The Seller has the right to establish discounts in order to promote one or another method of payment or delivery of the Goods. At the same time, the Seller may limit the terms of discounts, in particular, the maximum possible discount on goods

Purchase returns

• Return of goods of good quality.

1. 1. The Client has the right to refuse the ordered Goods at any time before receiving it, and after receiving the Goods within 7 days, not counting the day of purchase. The return of the Goods of good quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the said Goods are preserved.
   2. The Client is not entitled to refuse the Goods of proper quality, having individually defined properties, if the specified Goods can be used exclusively by the Client acquiring it.
   3. If the Customer refuses the Goods in accordance with clause 6.1.1. of the Agreement, the Seller returns to him the cost of the returned Goods, minus the Seller’s expenses for the delivery of the Goods, no later than 10 days from the date of receipt by the Seller of a written application from the Client.

• Within 14 days from the date of receipt of the Order, not counting the day of purchase, the Client has the right to exchange goods of good quality for a similar product if the specified product did not suit the Client in terms of shape, dimensions, style, color, size or configuration. The Client is not entitled to exchange Goods of good quality, specified in the List of non-food products of good quality, not subject to return or exchange, approved by Decree of the Government of the Russian Federation of January 19, 1998 No. 55.

1. If at the time of the Client’s request, a similar product is not available for sale from the Seller, the Client has the right to refuse to execute the purchase and sale agreement and demand a refund of the amount paid for the specified product. The seller is obliged to return the amount of money paid for the returned goods within 3 days from the date of return of the goods.

• Return of goods of inadequate quality

1. The Client may return the Goods of inadequate quality to the manufacturer or the Seller and demand a refund of the amount paid during the warranty period. The Client may also require the replacement of the Goods of inadequate quality or the elimination of defects.
2. In the event that the Client withdraws from the contract and submits a claim for the return of the amount of money paid for the goods in accordance with clause 6.2.1. of the Agreement, the cost of the Goods is subject to return to the Client within 10 days from the date of receipt by the Seller of a written application from the Client.

• A refund

1. The funds shall be returned in the manner that was used by the Client when paying for the Goods. The exception is payment through payment terminals – in these cases, the refund is made by bank or postal transfer according to the details specified by the Client in the application. Also, at the written request of the Client, the amount of money paid for the Order may be taken into account when paying for his subsequent orders.

• The procedure for actions in case of violation by the seller of the conditions on the assortment (re-sorting).
  1. In the event of the transfer of the Goods in violation of the terms of the assortment, the rules of Art. 468 of the Civil Code of the Russian Federation.
  2. If a Product is found in the Order that does not correspond to the ordered assortment (re-sorting), the Client has the right to refuse this Product upon transfer of the order and demand a replacement for the Product in the assortment provided for by the Order, or a refund for the actually untransferred Product.
  3. The goods transferred to the Client in violation of the terms of the assortment shall be returned to the Seller. If the Client accepts this Product, the Seller has the right to require the Client to pay for this Product at the price set by the Seller for this Product on the Site at the time of transfer of the Product. If the actually transferred Goods are not in the Seller’s assortment presented on the Site at the time of the transfer of the Goods, this Goods is paid at the price agreed with the Seller.
  4. The replacement of goods that do not correspond to the Order by assortment is carried out by placing a new order as agreed by the parties – by the Seller and the Client.
  5. If it is impossible to replace the Goods, the Seller notifies the Client about this by sending a message to the email address specified by the Client during registration, and the funds actually paid for the undelivered goods are returned in the manner provided for in clause 6.4.6.
  6. The funds paid by the Client for the actually non-transferred Goods are subject to return within 10 days from the date of receipt of the Client’s written application for a refund. The refund of the amount paid for the goods is carried out in the way in which the payment was made.
• Procedure for violation by the Seller of the quantity condition.

1. When submitting an Order, the Customer is obliged to check the quantity of Goods in the Order. If during the transfer of the Order by the Customer, discrepancies in the quantity of the Goods in the Order are found, the Customer is obliged, in the presence of a representative of the Seller or the carrier, to draw up a Quantity Discrepancy Statement.
2. If the Seller handed over to the Client a smaller quantity of the Goods than specified in the Order (underinvestment), the Client, when transferring the Order, has the right to accept the Goods in the part corresponding to the Order and demand that the missing amount of the Goods be transferred, or, if the missing Goods were paid, to refuse the Order in the part of the missing Goods and demand a refund for the missing Goods.
3. The transfer of the missing Goods is carried out by placing a new Order as agreed by the parties – by the Seller or the Client, subject to the provision by the Client of the Certificate of discrepancy (Act of underinvestment), drawn up in accordance with clause 6.5.1.
4. If the missing Goods were prepaid by the Client, its cost may, by agreement of the parties, be taken into account in subsequent orders, or be returned within 10 days from the date of receipt of the Client’s written application for a refund. The refund of the amount paid for the goods is carried out in the way in which the payment was made.
5. If it is impossible to transfer the missing Goods, the Seller notifies the Client about this by sending a message to the email address specified by the Client during registration, and the funds actually paid for the missing Goods are returned in the manner provided for in clause 6.5.6.
6. The funds paid by the Client for the missing Goods may, by agreement of the parties, be taken into account in subsequent orders, or be returned within 10 days from the date of receipt of the Client’s written application for the return of funds, as well as the Certificate of discrepancy (of the Act on underinvestment) in terms of quantity, drawn up in accordance with clause 6.5.1. The refund of the amount paid for the goods is carried out in the way in which the payment was made.

1. In case of violation by the Client of clause 6.5.1 regarding the preparation of the Act, the Seller has the right to refuse to satisfy the Client’s claims regarding the quantity of the transferred Goods.

Intellectual property

• All textual information and graphic images on the Site are the property of the Seller and/or its counterparties.

Warranties and liability

• The Seller is not liable for damage caused to the Customer due to improper use of the Goods ordered on the Site.
• The Seller is not responsible for the content and operation of the External Sites.
• The Seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Client to third parties.

Confidentiality and protection of personal information

• Provision of information by the Client:

1. When registering on the Site, the Client provides the following information: Last name, First name, e-mail address, password to access the Site.

• By providing his personal data when registering on the site, the Client agrees to their processing by the Seller, including for the purpose of promoting goods and services by the Seller.
  1. If the Client does not want his personal data to be processed, then he must contact the Seller’s Customer Service through the Feedback form on the Site. In this case, all information received from the Client (including login and password) is deleted from the Seller’s client base and the Client will not be able to place Orders on the Site.
• Use of information provided by the Client and received by the Seller.

9.3.1 The Seller uses the information: to register the Client on the Site; to fulfill its obligations to the Client; to evaluate and analyze the operation of the Site; to determine the winner in promotions held by the Seller. 9.3.2. The Seller has the right to send advertising and informational messages to the Client. If the Client does not wish to receive mailings from the Seller, he must indicate this in the letter sent to the Seller by e-mail.

• Disclosure of information received by the Seller.

1. The Seller undertakes not to disclose the information received from the Client. It is not considered a violation that the Seller provides information to agents and third parties acting on the basis of an agreement with the Seller in order to fulfill obligations to the Client.
2. It is not considered a breach of obligations to disclose information in accordance with reasonable and applicable legal requirements.

• The Seller has the right to use “cookies” technology. “Cookies” do not contain confidential information and are not transferred to third parties.
• The Seller receives information about the IP address of the visitor to the Site shop.melfon.ru. This information is not used to identify the visitor.
• The Seller is not responsible for the information provided by the Client on the Site in a public form.

Other conditions

• The relations between the Client and the Seller shall be governed by the law of the Russian Federation.
• In case of questions and claims from the Client, he must contact the Seller’s Customer Service by phone or through the Feedback form on the Site. The parties will try to resolve all disputes that arise through negotiations; if an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation.
• Recognition by the court of the invalidity of any provision of this Agreement and the rules does not entail the invalidity of the remaining provisions.